Wema Bank Plc Recruitment 2020 as Graduate Relationship Management Officers

Wema Bank is inviting application from suitably qualified applicants to submit their application letter/form for the Wema Bank Plc graduate relationship management officers Recruitment 2020.

Job Purpose

  • To contribute to business development and execution of branch sales plans to achieve desirable profitability.
  • To foster a productive, value- producing relationship between the bank and customers.

Read – NYIF Application Form 2020 – nyif.nmfb.com.ng Registration

Key Responsibilities/Accountabilities

  • Delivers and maintains customer service standards at all times, for improved service delivery.
  • Logs customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
  • Provides appropriate products and services via the most suitable channel to ensure that customer needs are met.
  • Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
  • Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
  • Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
  • Ensure all documentation is valid and complete in assigned portfolio.
  • Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
  • Pro-act to changes in market place
  • Effectively convert service recovery to sales opportunities and sustained client loyalty.
  • Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.

Read – Register/Apply For MSMES Survival Fund 2020

How to Apply for Wema Bank Plc graduate relationship management officers Recruitment 2020

Interested and qualified candidates should forward their CV to: recruitment@wemabank.com using the Position as subject of email

 

Application Deadline  5th November, 2020.

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