Yaphi Tech Nigeria Limited Recruitment- Yaphi Tech Nigeria Limited is recruiting qualified candidates to fill the positions below. Qualified candidates should kindly apply below.Yaphi Tech Nigeria Limited is a Leading Lifestyle brand, essentially created to provide great quality products at affordable prices; ranging from luxury wristwatches, bags, make-up, sneakers, home and electronic appliances.
We are recruiting to fill the positions below:
(1)Job Title: Customer Service Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Job Roles/Responsibilities
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Data entry and research as required to troubleshoot customer problems
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures and guidelines.
Requirements
- Candidates should possess an HND qualification with 1 – 4 years work experience.
Remuneration
N50,000 – N80,000 Monthly.
Application Closing Date
submission of all applications ends 15th October, 2022.
Mode of Application
Interested and qualified candidates should send their Applications to: mailseyi247@gmail.com using the Job Title as the subject of the mail.
(3)Job Title: Digital Marketer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Roles/Responsibilities
- Manage social media accounts and social media activities, ensuring that all pictures, audio, and videos to be published are of international standards in terms of grammar, content, and presentation
- Plan social content and maintain a content calendar
- Develop and monitor campaign budgets.
- Must know how to run adverts on social media platforms, using google analytics in tracking and monitoring a website
- Knowledge of SEO and SEM
- Design and Oversee all aspects of our digital marketing department including email marketing, display advertising campaigns, and WordPress website management
- Prepare accurate reports on our marketing campaign’s overall performance
- Coordinate with advertising and media experts to improve marketing results.
- Identify the latest trends and technologies affecting our industry.
- Evaluate important metrics that affect our website traffic, service quotas, and target audience.
- Work with your team to brainstorm new and innovative growth strategies.
Qualifications and Requirements
- Bachelor’s Degree in Marketing, IT or related field.
- A minimum of 2 years of experience in a digital marketing or advertising position.
- Ability to take a project, break it down into deliverables and due dates, assign responsibility to team members and follow through till the project is delivered on time
- Proven SEO/SEM experience managing PPC campaigns across Google, Yahoo and Bing. •
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- Proven experience with website analytics tools (e.g. Google Analytics, Net Insight, Omniture, Web Trends, Google AdWords, Keyword Planner, Search Console).
- Working knowledge of HTML, CSS, and JavaScript development and constraints.
- Proficiency in Graphics Designing, MS Excel, PowerPoint, and Word.
- Experience in generating and executing on marketing ideas.
- Understanding of our target audience and how to reach them.
Salary
N80,000 – N100,000 Monthly.
Application Closing Date
submission of all applications ends 31st October, 2022.
Mode of Application
Interested and qualified candidates should send their Applications to: mailseyi247@gmail.com using the Job Title as the subject of the mail.
(3)Job Title: Female Admin Assistant
Location: Ikeja, Lagos
Employment Type: Full-time
Job Roles/Responsibilities
- Schedule meetings and manage calendars
- Answer phone calls and emails and take messages
- Take accurate and comprehensive notes at meetings
- Help with daily time management
- Run errands as requested
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute emails, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
Qualifications and Requirements
- Candidates should possess an HND / NCE / OND qualification with 1 – 3 years work experience.
- Office management skills
- Knowledge of microofficepackages ( mostlyword andexcel)
- Fast typing skills
Salary
N50,000 – N80,000 / month.
Application Closing Date
submission of all applications ends 31st October, 2022.
Method of Application
Interested and qualified candidates should send their Applications to: Mailseyi247@yahoo.com using the Job Title as the subject of the mail.
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