Sterling Bank Recruitment – Sterling Bank Plc is recruiting qualified candidates to fill the positions below. Qualified and interested candidates should kindly apply below.Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.
We are recruiting to fill the position below:
(1)Job Title: Delight Officer
Locations: North, South West and Lagos
Job Description
- As a Delight Officer, you will be responsible for creating an amazing experience for customers and ensuring prompt resolution of complaints and inquiries.
- We are looking for an ideal candidate who is customer-focused and service-oriented. Someone who is value driven because we are not just creating products, we are solving problems. In this role, your people skill is essential. Do you get along with people and naturally build relationships? Then you are our ideal candidate. Bonus point, if you love helping others.
- As the Delight Officer, you are a proud ambassador of the Alt Bank and you exemplify this in your interactions with customers.
- You will be responsible for onboarding customers on the Alt Bank’s products and services as well as providing support to them under the leadership of the Store Manager.
- The Alt Bank is a home for builders like yourself so we are looking for people who can identify problems and provide creative ways to improve our processes and service delivery.
Qualifications and Requirements
- You have strong people skills and a knack for solving problems
- Bonus points if you are a great listener, empathetic, and emotionally intelligent
- Your ability to identify customer’s needs is an advantage
- You are keen on learning about Alt Bank products and you are comfortable selling
- Excellent communication skills both oral and written
- You are a creative thinker
- You are flexible, manage your time exceptionally well, and are organized
- Customer focused and service-oriented
- You are tech-savvy and enjoy learning new things
- You are a self-starter, very productive, and result-oriented
- You’re passionate about the Alt Bank vision and eager to share this vision with others
- You are agile and adaptable
- You can deliver exceptional service
- Good attention to detail
- Creative thinking.
Benefits
- At the very core of our business are our people. We are committed to investing in our people to ensure they are their best selves, do great work and live fulfilling lives outside of work.
- Robust reward package
- Health and wellness benefits
- Annual vacation
- Flexible work options
- A continuous learning environment and training to ensure that you are successful in your role
- An environment of growth (Internal mobility and professional growth)
- An amazing work culture for builders like yourself.
Application Closing Date
30th October, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
(2)Job Title: Alt Store Manager
Locations: North, South West and Lagos
Job Description
- You are the leader of the store; A proud Ambassador of the brand, running the daily operations of the store, converting walk-in customers into loyal customers, and having fun while doing what you love.
- You would be building and training a team of Delight Officers within the store to deliver a great customer experience.
- Outside these responsibilities, you would oversee operations such as inventory and managing customer appointments, and resolution of issues.
- Not only are you the go-to person, when it comes to the resolution of the problems and operations of the store, but you would also be responsible for inspiring and sharing the vision of the bank with your team because your success is measured by your contribution and the team efforts in actualizing the vision of the Alt Bank
Job Roles/Responsibilities
- As a Store Manager, you will wonder what role you have to play here. It is pretty simple; it begins with having a builder’s mindset.
- You will be responsible for discovering and understanding the customer’s needs and then conceptualizing products and services to fulfill these needs with the support of your tribe aka the Delight Officers.
- We are looking for an ideal candidate who is customer-focused and service-oriented.
- Someone who is value driven because we are not just creating products, we are solving problems.
- If you enjoy building, you will play an active role in the daily operations of the store. In this role, a passion for selling is needed.
- If you think you can sell ice to an Eskimo and sand to the Sahara Desert then you are our ideal candidate.
- Bonus point, if you speak multiple languages, get along with people, and naturally, build relationships with people.
- As the Manager, you would be responsible for building relationships, teaching your tribe, and consummating sales with customers.
- The vision of the Alt bank is clear and as the Master of the tribe aka the go-to person, you would require a set of diverse leadership skills to lead and inspire your team in running the operations of the store, delivering exceptional customer service and thinking of creative ways to improve processes and service delivery.
Qualifications and Requirements
- Knowledge of banking operations/business operations is a must-have
- Your ability to sell is your superpower
- Your effective communication skills both oral and written would complement your superpower
- You are flexible, manage your time exceptionally well, and are organized
- You are a creative thinker and have strong problem-solving skills
- Customer focused and service-oriented
- You have strong people skills.
- You are empathetic and a good listener
- You are tech-savvy and enjoy learning new things
- Proven ability to lead and manage people
- You are a self-starter, very productive, and result-oriented.
- You’re passionate about the Alt Bank vision and eager to share this vision with others
- You are keen on learning about the Alt Bank products
- Bonus points if you are bi-lingual
- You are agile and adaptable
- Good attention to detail
- Creative thinking and innovation
- Coaching.
Benefits
- At the very core of our business are our people. We are committed to investing in our people to ensure they are their best selves, do great work and live fulfilling lives outside work.
- Robust reward package
- Health and wellness benefits
- Annual vacation
- Flexible work options
- A continuous learning environment and training to ensure that you are successful in your role
- An environment of growth (Internal mobility and professional growth)
- An amazing work culture for builders like yourself.
Application Closing Date
30th October, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
(3)Title: Advanced Graduate Apprenticeship Program
Location: Nigeria
Job Description
- The program is designed to transform the employment market; to attract, train and retain the best talents for the industry. It is a parallel, market-fit education path, targeted at qualified graduates
- The program is designed to increase the availability of adequate talents at the entry-level.
- This program is exclusively for graduates like you who meet the requirements for the program.
Requirements
- These would constitute fresh graduates that have completed the compulsory National Youth Corps Service but without work experience.
- The interns will be selected based on interest and strength in identifying the two best-fit businesses for placement.
- Not more than 2 years of work experience
- Not more than 26 years of age at the time of application
- A minimum of 2nd Class Lower Division
- Applicants must have completed NYSC.
Application Closing Date
Not Specified.
Mode of application
Interested and qualified candidates should:
Click here to apply online
Click here for more Information
Please Note
- Only suitable candidates will be shortlisted and contacted.
- We are an Equal Opportunity Employer and do not discriminate in our selection and employment practices based on race, color, religion, gender, nationality, political affiliation, marital status or disability
- All applications must be submitted via the provided application medium and during the respective application period. (We do not accept applications by email.)
(4)Title: Intermediate Graduate Apprenticeship Program
Location: Nigeria
Job Description
- The program is designed to transform the employment market; to attract, train and retain the best talents for the industry. It is a parallel, market-fit education path, targeted at qualified graduates
- The program is designed to increase the availability of adequate talents at the entry-level.
- This program is exclusively for graduates like you who meet the requirements for the program.
Requirements
These would constitute graduates with non-banking experience and the following eligibility criteria would apply:
- Not more than 26 years of age at the time of application
- A minimum of 2nd Class Lower Division.
Application Closing Date
Not Specified
Mode of application
Interested and qualified candidates should:
Click here to apply online
(5)Title: Grow with Sterling Program
Location: Nigeria
Job Description
- The program is designed to transform the employment market; to attract, train and retain the best talents for the industry. It is a parallel, market-fit education path, targeted at qualified secondary school graduates
- This program is exclusively for Nigerian Secondary School leavers like you who meet the requirements for the program.
Job Description
- Driven by our purpose to enrich lives and promote the quality of education for the average Nigerian youth, Sterling Bank introduced the “Grow with Sterling” initiative.
- Grow with Sterling is a social impact program that will enable Nigerian Secondary School Leavers further their education under a partnership arrangement between Sterling and Nexford University.
- As a first of its kind, this set of Learners will also have the opportunity to be fully engaged by Sterling under a “Work-Study” arrangement for the duration of their programme with Nexford University.
- Kickstart your career at Sterling Bank with a work-study scholarship. Apply what you learn, and earn a wage as you earn a Bachelor’s Degree.
Requirements
- Be a Nigerian living in Nigeria
- Have five credits including English and Mathematics at ‘O’ levels or its equivalent
- Provide a strong guarantor from your parents or guardian
- Not have a Bachelor’s degree and not be enrolled in any tertiary institution in Nigeria or abroad.
Application Closing Date
Not Specified.
Mode of application
Interested and qualified candidates should:
Click here to apply online
Click here for more Information
Application Instruction
Your application is a formal request to be considered for the Grow with Sterling Work-study scholarship. To apply, you will need to complete the application and provide:
- A 150-word essay answering the question “why should you be considered for the Grow with Sterling Scholarship? (150 words maximum)
- Secondary school certificate (WAEC, NECO, or GCE)
- Government-issued ID or passport
- Other relevant certificates.
Selection Process
- Within seven days after submitting your scholarship application, the team will contact you via email to let you know that you have been shortlisted.
- The screening process for shortlisted applicants includes the following:
- O level screening
- Speed test
- Interview
- You would be required to submit the following documents including a parent’s valid means of ID, a sponsor’s valid means of ID, and a guarantor’s valid means of ID.
- Within two weeks, successful applicants will receive a scholarship decision via email from the team. If your scholarship application is approved, you will receive an email from the team which would include a unique tuition code that would give you an 85% scholarship towards your monthly tuition. Please note that you would require this code to enroll for your program.
For enquiries about Sterling Bank Plc Grow with Sterling Program 2022, kindly use the comments section.
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